Field Service Technician

Role Summary:The Field Service Technician (FST) will install, service, repair and work with clients on Baker Hughes, a GE Company (BHGE) Pressure Control (PC) surface wellhead equipment.
Essential Responsibilities:
  • Comply with all health, safety, and environment (HSE)
    and Quality Management System (QMS) requirements, policies, and
    procedures relevant to the position
  • Ensure the promotion of awareness of Customer
    requirements in respective areas of responsibility and / or location and
    monitor Customer satisfaction
  • Prepare and submit written reports after each job to
    the Customer
  • Follow Customer service orders as dispatched from the
    Branch and / or Service Manager
  • Complete necessary paperwork for invoicing, equipment
    identification / tracking, inventory control, and expense monitoring in
    a timely manner while ensuring accuracy
  • Ensure periodic maintenance and repairs to Company
    vehicle, consistent with Company policy
  • Maintain Company vehicle, necessary tools, and
    equipment to perform service jobs
  • Operate Company vehicle in compliance with applicable
    Company policy and / or applicable Department of Transportation (DOT)
  • Provide input and assistance to other functional
    areas throughout assigned facility and / or region in order to improve
    processes and Customer satisfaction levels
  • Ability to safely deploy to remote geographic
    locations with limited access to medical care, which may require four
    (4) or more hours to reach secondary-level medical care
  • High School Diploma / GED
  • To the extent that you are applying for a position
    that requires you to operate a GE owned / leased or rented vehicle for Company
    business, you must be willing to submit to a check of your driving
  • Undergo periodic Fitness for Duty certifications,
    examinations, and / or tests
  • Work overtime, weekends, and holidays as required
    with little to no notice
  • Ability and willingness to be on-call 24 / 7
  • Ability and willingness to be constantly pushing,
    pulling, lifting, stretching, bending
  • Ability and willingness to lift objects weighing up
    to 50 lbs.
  • Ability and willingness to be subjected too extreme
    cold and heat for extended periods of time
  • Ability to maintain a professional and positive
    attitude at all times
Desired Characteristics:
  • Minimum
    of one (1) year of wellhead oilfield experience
  • Working
    knowledge of mechanical, electrical, and / or hydraulic equipment
  • Experience
    in documentation and record keeping
  • Working
    knowledge of Pressure Control (PC) equipment identification
  • Working
    knowledge of new Pressure Control (PC) product installation
  • Working
    knowledge of Customer Service best practices
  • Basic
    computer skills
  • Basic
    language skills
  • Intermediate
    mathematical skills
  • Intermediate reasoning ability
About Us:
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE s mission and deliver for our customers. www. ge. com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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